Clients Responsibilities
● It is the responsibility of the client to read and understand the terms and conditions of
the booking. A booking is secure once a non-refundable deposit of £200 has been
paid.
● It is the client’s responsibility to advise of any allergies or skin sensitivities.
● It is the client’s responsibility to ensure all information about the booking is accurate
with regards to dates, times and location(s).
General
● The deposit value will be deducted from the final balance, which is due 1 month prior
to your wedding date.
● In order to secure a booking, a minimum spend is required consisting of the Bride
(inc trial) plus 2 further guests/bridal party.
● Travel is charged at 50 pence per mile, plus a £20 hourly rate. Any venue/destination
that is over 1.5-2hrs travel time, or requires a pre 6am leave, will require overnight
accommodation for the night before the wedding. Any further charges incurred such
as parking/congestion fees will be applied to the final balance or invoiced after the
wedding date.
● Unless otherwise agreed, trials are held at the By Annabella makeup studio in
Dundry, Bristol - on Mondays and Wednesdays.
● Unless otherwise advised, the booking is based upon getting ready at a single
location only. If there needs to be a change of location (on or off site), this will incur
an additional fee (hourly rate of £50) for packing up the makeup kit and un-packing at
a different location (30mins minimum needed excluding any travel time). Normal
travel charges will also apply.
● By securing a booking you are giving consent to any photos/videos being used on
either the By Annabella website or social media channels. This can include the use of
images taken by a professional photographer. If you would prefer for this not to be
used, please confirm at the time of booking.
● In the unlikely event that you need to cancel your booking once the deposit has been
paid, a partial refund of £50 will be made if the cancellation is 12 weeks or more prior
to the wedding date. If the cancellation is within 12 weeks of the wedding date OR if
your trial has already taken place (regardless of timescales), no refund is due as the
full deposit is retained to cover the costs of the trial service provided.
● In the unlikely event that we need to cancel your booking, we will actively source an
alternative makeup artist that we highly recommend and a full refund of any
payments made will be returned to you.
Privacy Statement and Data Protection
Any information held is solely used for the purposes of carrying out makeup on the clients
wedding day/event. This information will not be shared with any other organisation or third
party.